Customer Experience E-commerce
Maciej Cieślukowski Emilia Adamek
Digital Transformation Business
Izabela Franke
Digital Advisory E-commerce
Izabela Franke
Digital Advisory UX research
Jakub Nawrocki
Product Design Design Systems
Łukasz Okoński
Digital Advisory UX research
Maciej Cieślukowski

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Customer Experience E-commerce
Maciej Cieślukowski Emilia Adamek
Digital Transformation Business
Izabela Franke
Digital Advisory E-commerce
Izabela Franke
Digital Advisory UX research
Jakub Nawrocki
Product Design Design Systems
Łukasz Okoński
Digital Advisory UX research
Maciej Cieślukowski
Explore all insights

Featured Insights

Top Trends Shaping
the Future of Mobile Retail


In 2024, the average person spends 5 hours a day on a mobile device. While a big chunk of this time is dedicated to scrolling through social media and browsing web portals, statistics show that consumers have also come to love mobile shopping.

For retailers, adopting m-commerce isn’t just a strategic choice; it’s a must.
What’s in store for mobile retail? Download the e-book we co-created as part of the Solita group to discover 7 trends that will shape the future of m-commerce.

report-cover-image

About

Take a glimpse into what’s trending

In early 2024, the number of unique mobile phone users reached 5.61 billion. According to the latest GSMA Intelligence data, 69.4% of the world's total population currently utilizes mobile devices.

Around 70% of Nordic e-commerce consumers shop online on mobile. The Nordic e-commerce industry's value surpassed $40 billion in 2023 and is expected to reach nearly $56 billion by 2027. In this ever-evolving landscape, mobile apps are a sure-fire way to improve results and increase customer lifetime value in retail – as long as you choose the right strategy and trends for your organization.

Download the e-book to uncover trends that will influence the future of mobile retail. Explore the innovative solutions and features adopted by leading brands, and discover tips to enhance customer engagement and loyalty.

What’s inside?

If you aim for better results in 2024 and beyond, there's no better approach than embracing a mobile retail strategy.
Secure your copy of the e-book and gain access to:

  • Global data on why mobile is a must
  • 7 trends shaping the future of mobile commerce
  • 4 directions to master your organization's strategy
  • 17 inspiring benchmarks and 6 case studies to improve CX, loyalty, and revenue

7 mobile retail trends to watch

The number of mobile internet users increases year by year

About 60% of people worldwide rely on mobile devices to access
the Internet. In dynamic markets like Asia, this figure climbs to 70%, while in Africa, it surpasses 75%.

Moreover, 88% of today’s customers can’t imagine online shopping without the convenience, intuitiveness, and efficiency guaranteed by mobile apps or websites.

Changing consumer habits drive
m-commerce sales growth

The retail landscape is transforming rapidly, with mobile commerce projected to reach a staggering $856 billion by 2027.
This monumental growth underscores the shift towards mobile-first shopping experiences.

Retailers adopting mobile platforms aren't just reaching more people; they're also providing unbeatable convenience and efficiency.

One digital product for all –
super apps are on the rise

By 2027, half of the world's population will be using super apps
on a daily basis. These all-in-one solutions reshape consumer expectations by seamlessly integrating services within a single app, streamlining daily tasks and interactions.

For retailers, super apps are a prime opportunity to deepen customer engagement and cultivate loyalty on an unprecedented scale.

Get your free copy of the e-book now

Don't miss the opportunity to gain a competitive edge in the dynamic market
and master proven strategies for mobile retail success.

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