We are looking for a Junior Business System Analyst, ready to join a team of more than 200 experts, work in autonomous project teams, and develop great software products for clients such as Żabka, HEBE, Superpharm, LPP (Sinsay, Reserved), eobuwie.pl, Dior, and many others.

This job is all about:

• Working with clients to understand their needs, business processes, and challenges — and translating them into functional and non-functional requirements
• Drawing up clear and concise software documentation and user stories
• Converting gathered information into an actionable backlog of tasks for software engineers
• Supporting software engineers during development by providing additional context and clarification when needed
• Collaborating with senior analysts, solution architects, and software engineers to understand system structure and integration design
• Leveraging AI tools to improve the efficiency and quality of analytical work
• Working closely under the guidance of a Senior Business Analyst — learning hands-on through real project collaboration from day one

What we’re looking for:

• At least 1 year of professional experience in IT business/system analysis, QA, or a related role
• Analytical mindset with the ability to translate business needs into clear user stories, functional requirements, and an actionable backlog
• Practical knowledge of Jira and Confluence
• Great communication skills — comfortable working directly with clients
• Practical knowledge of AI tools and the ability to independently select and apply them to tasks — from documentation and process analysis to automations and integrations
• Fluency in both English (C1+) and Polish

Nice to have:

• Basic understanding of integration technologies and protocols (e.g. REST API) and the ability to read and analyze technical and API documentation
• Experience working on mobile software development projects
• Familiarity with retail/e-commerce or loyalty programmes
• Knowledge of BPMN and/or UML
• Preferably a Technical Degree

What to expect:

• Hands-on learning alongside a Senior Analyst on a real client project
• Direct exposure to client workshops, system design discussions, and backlog refinement from day one

...and here's what we offer:

• non-corporate, transparent work environment where everyone has their say,
• frequently reviewed salary, relevant to market rates, your developing skills, and the results you achieve,
• possibility to significantly impact your projects – your input has real value,
• continuous professional development and application of new technologies, with the active support of experienced mentors and team leaders along a well-structured professional development path – we all keep learning,
• frequent internal tech meetups where we learn, share knowledge, discuss issues and find solutions together, 
• financial support for professional development, when you want to take an external course, take part in a conference, or go to a meetup,
• work-life integration and balance, with truly flexible working hours, 
• the ability to work fully or partially remotely or check into one of our offices whenever you like,
• fully paid private health insurance, subsidized sports membership, mental health support, and language courses,
• free breakfast, snacks, and drinks at the office, along with a chill-out space, a foosball table, and some gaming gear at our Warsaw office for when you need to relax and charge your batteries,
• a laptop with the operating system of your choice (Mac/PC/Linux) and an additional, good-quality monitor,
• frequent team and company retreats, RPG sessions, chess tournaments, annual sailing trips to Masurian Lakes, holiday events, and more.