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Digital Advisory UX research
Jakub Nawrocki
News Retail Technology
Paweł Wasilewski
Mobile Development Technology
Michał Klimczak
Digital Advisory M-commerce
Izabela Franke
Values People
Tomek Jurek
Digital Advisory E-commerce
Izabela Franke
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Featured Insights

Mobile application for Virgin Mobile, global communications company

Coop Logo (10) x Future Mind
CS virgin mobile Main banner

Client

Communications service provider

and one of the industry leaders in Poland

11+ years

on the market

5 main sectors of operation

including mobile telephony, tourism, transportation, and financial services

Industry

Telecom

Objective

Virgin Mobile, Poland's leading MVNO (Mobile Virtual Network Operator), wanted to launch the Virgin Mobile Club app to provide customers with a convenient account management solutios.

Seeking a dependable, long-term partner with experience in m-commerce, Virgin Mobile chose to collaborate with Future Mind.

CS - virgin mobile Graphic Template

Challenge

  • Conduct extensive research and understand Client’s needs
  • Develop an app enabling customers to manage their subscriber accounts
  • Plan a roadmap for further app development and establish a long-term cooperation with the Client

Scope of work

Explore all our services

Discovery & UX Research

  • UX High Fidelity Design

Mobile Development

  • Native Android App
  • Native IOS App
CS_virgin mobile

Our expertise in mobile app development and maintenance convinced the Client to work with us.

After 6 months of careful planning and development, we launched the application on Android and iOS platforms. Two months later, we extended its availability to Windows Phones as well, ensuring comprehensive accessibility for a wider user base.

virgin mobile

The Virgin Mobile Club app allows users to:

  • Check their balance and account expiration date
  • Top up their accounts
  • Activate and configure services
  • Manage phone numbers assigned to the accounts
  • Collect discounts offered by Virgin Mobile partners
virgin mobile-1

Future Mind has been responsible for app maintenance and development

since launch. We have also been in charge of making sure that the app reflects Virgin Mobile's current offering, providing a seamless and up-to-date user experience.

Additionally, we have been providing end-user support for Virgin Mobile app users on app stores to handle ASO processes across all the platforms.

Results

Future Mind developed the Virgin Mobile Club app, recognized as the best Polish telecom mobile app by AntyWeb, a popular tech news portal.


  • Customers can easily manage subscriber accounts
  • App renowned for top user ratings and exceptional design
  • Continuous improvements to the app’s usability and app maintenance

Future Mind
Services

As an end-to-end solutions team, we partner with Clients to help them understand their customers

All services
03/03

Product Growth & Maintenance

Get in touch with our experts to learn more about the benefits of having us by your side.

michal klimczak

Michał Klimczak

Head of Mobile
michal klimczak

Michał Klimczak

Head of Mobile
Żabka Jeronimo Martins LPP YouGov Virgin mobile Generali Singify Super Pharm
We engineer
digital business

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