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Mobile application for Virgin Mobile, global communications company
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Client
Communications service provider
and one of the industry leaders in Poland
11+ years
on the market
5 main sectors of operation
including mobile telephony, tourism, transportation, and financial services
Objective
Virgin Mobile, Poland's leading MVNO (Mobile Virtual Network Operator), wanted to launch the Virgin Mobile Club app to provide customers with a convenient account management solutios.
Seeking a dependable, long-term partner with experience in m-commerce, Virgin Mobile chose to collaborate with Future Mind.
Challenge
- Conduct extensive research and understand Client’s needs
- Develop an app enabling customers to manage their subscriber accounts
- Plan a roadmap for further app development and establish a long-term cooperation with the Client
Scope of work
Explore all our servicesDiscovery & UX Research
- UX High Fidelity Design
Mobile Development
- Native Android App
- Native IOS App
Our expertise in mobile app development and maintenance convinced the Client to work with us.
After 6 months of careful planning and development, we launched the application on Android and iOS platforms. Two months later, we extended its availability to Windows Phones as well, ensuring comprehensive accessibility for a wider user base.
The Virgin Mobile Club app allows users to:
- Check their balance and account expiration date
- Top up their accounts
- Activate and configure services
- Manage phone numbers assigned to the accounts
- Collect discounts offered by Virgin Mobile partners
Future Mind has been responsible for app maintenance and development
since launch. We have also been in charge of making sure that the app reflects Virgin Mobile's current offering, providing a seamless and up-to-date user experience.
Additionally, we have been providing end-user support for Virgin Mobile app users on app stores to handle ASO processes across all the platforms.
Results
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Michał Klimczak
VP of Software Delivery
