At the beginning of 2014, Virgin Mobile, the leading MVNO (Mobile Virtual Network Operator) in Poland, decided to launch Virgin Mobile Club application to allow their customers to easily manage their subscriber accounts. The company was looking for a reliable, long-term partner who was able to deliver a high-end product and take on its long-term development. Future Mind's experience in creating and maintaining mobile applications convinced Virgin Mobile to start working with us.
After 6 months of meticulous planning and development we launched the application on two platforms — Android and iOS (two months later also on Windows Phone). Virgin Mobile Club apps allow customers to:
Since the product launch, Future Mind is responsible for maintenance of the app and its continuous development synchronised with the evolution of Virgin Mobile offer. In addition, we provide end user support for Virgin Mobile app users in app stores and take care of ASO process across all three platforms.
We have been working with Virgin Mobile for over 3 years. From the very beginning outsourcing the complete service for mobile channel had many advantages for our Client:
In 2017 our work was appreciated by the popular Polish tech news portal AntyWeb, who named Virgin Mobile Club app the best telecom mobile app in Poland, with highest average user ratings and best design.
Together with Virgin Mobile we are continuing our efforts to make the app even better!
Every day, thousands of our clients are using the "Virgin Mobile Club" application, proving thus that solutions designed and produced by Future Mind fulfil their functions in the best way.
Future Mind are decisively focused on professionalism of their services which makes the Client feel secure in their hands.