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News Technology
Digital Advisory Business CX Strategy
Mobile Development Technology
Digital Advisory Business
Explore all insights

Featured Insights

A Tough Year Lies Ahead of the Retail Industry

Krzysztof Heyda Digital Product Consultant

Understand Your Customer: Data As One of Your Greatest Assets

Agnieszka Twardosz Content Marketing Specialist Tomasz Woźniak CEO

Error Handling in Mobile App Development

Michał Klimczak Head of Mobile

The Value of Customer Journey Mapping Explained

Miłosz Michałowski-Żuk Customer Experience Manager

Nespresso

At the beginning of 2013 we partnered with the Nespresso brand, owned by Nestle Poland Inc. The Nespresso team received a dedicated tool in the form of a back office panel allowing for the efficient handling of customer requests.

Overview

Goal

We had the pleasure of preparing a website and back office application for handling cyclical Nespresso Club promotions and special offers. Customers who bought a coffee maker during a certain time period could exchange promotional vouchers for coffee or Nespresso accessories via the website.

 

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What we've done

In 2016, we expanded our cooperation and developed a brand new website for the Poland Restaurant Forum by Nespresso initiative. It allows users to check past and upcoming events, leaving people with a feeling of how those events tasted or will taste like.

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